Each system has strengths and weaknesses. Key issues include: security, integration, compliance, content management and IT management.
Traditional on-premises deployment models are usually well designed, secure and easy to manage. On the other hand, they rely on three- to five-year refresh cycles, prevent frequent software updates that make collaboration easier and more efficient from reaching employees.
Online collaboration tools, which sit outside the firewall and are easily delivered to PCs and smart mobile devices, allow information to flow freely between those behind and those outside of the organization firewall. On the other hand, this provides serious security and legal compliance challenges. Cloud models update frequently providing greater agility and flexibility.
Cloud collaboration systems provide:
■ Tools that make the business more agile and responsive. Organizations need tools that allow employees to easily share information among themselves, as well as with partners and customers. Online collaboration tools, which sit outside of the corporate firewall, provide a centralized workspace that allows all participants in an organization’s ecosystem — suppliers, partners and customers — to work collectively.
■ Features and functions that evolve as the world changes. Cloud deployments provide faster delivery of new features and functions.
■ Technology that easily supports a mobile and remote workforce. Employees working outside of the organization physical office is the new norm. This means providing employees with tools that keep them connected and that are accessible from a wide range of devices — PCs, smartphones, and tablets — enabling workers to be productive. Online collaboration service vendors serve these mobile and remote workers with browser-based tools and mobile apps — both native and HTML5 — that facilitate anywhere access.