Five step process:
(1) Define Business Requirements and ERP System Success
(2) Request for Information (RFI) from ERP Vendors
(3) Request for Proposal (RFP)
(4) ERP Demonstrations
(5) Due Diligence
Define Business Requirements and ERP System Success
The most important consideration is the organizations’ unique business requirements. Define in meticulous detail business requirements and processes.
Take the time and retain professional counsel to study and analyze business requirements and processes. Identify key business drivers. Spend resources here for big payoff later.
Define "success" for the ERP system. Success should be defined in terms of specific, measurable business benefits the ERP system delivers once used.
Defining in meticulous detail business requirements and ERP system success will provide the organization necessary information to make a well-informed ERP system selection with the best ROI.
Assign executive ownership for user adoption and ROI. Organizations need to assign a senior executive to be accountable for ensuring the ERP system is used effectively and delivering measurable benefits to the organization. Executives need a vested interest in ensuring the system delivers the benefits the organization needs.